Data Deletion Instructions

How to request deletion of your data

If you signed up or logged in to Stayout using Facebook (or Google) Login, we store the basic profile information that provider shares with us — your name, email address, and the unique ID that provider uses to identify your account — along with the rest of your Stayout account data (bookings, property listings, and any documents you've submitted, depending on whether you use Stayout as a guest or a host).

You can request that this data be deleted at any time. We don't yet have an automated self-service deletion button, so requests are handled directly by our team:

Step 1 — Send a request

Email us at [email protected] with the subject line "Data Deletion Request", or use the form on our Contact Us page. Please send it from the email address on your Stayout account (or include your registered phone number) so we can verify it's really you.

Step 2 — We verify and delete

Our team confirms the request matches an existing account, then deletes your profile information, Facebook/Google login link, and associated personal data from our database. We'll reply to confirm once it's done.

What we may keep

Records we're legally required to retain — such as completed booking and payment records for accounting or tax purposes — may be kept for as long as the law requires, even after the rest of your account data is deleted.